Mobile / App
e28bdt8 collects only the account data needed to run your wallet, process transactions through bKash, Nagad, and Upay, and keep your session secure across devices. This policy explains what we collect, why we collect it, and what choices you have — access and eligibility depend on your local law and the eligible regions we serve.
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method identifiers linked to your wallet, such as your bKash or Nagad account reference. We also log session data: device type, browser version, IP address, and the pages you navigate within our platform. This is standard account-activity logging, not behavioural profiling sold to advertisers. Transaction records are kept to process your deposits and withdrawals through Nagad, bKash, and Upay, and to resolve any discrepancy you raise with our support team. We do not store your full wallet PIN or any credential that belongs to those payment networks — those remain with the respective service provider. Cookie data is collected to keep your session active between pages, remember your language preference, and maintain the state of your account across sports and casino sections. You can manage cookie preferences through your browser settings at any time. We retain account records for as long as your account is active and for a reasonable period after closure, in line with standard data-handling practice. Access to your stored data and the scope of this policy depend on your local law and the eligible regions we currently serve.
This policy applies to every interaction you have through your e28bdt8 account — logging in, navigating between the sportsbook and casino sections, and initiating a payment. It does not extend to third-party payment networks such as bKash or Nagad, which operate under their own published terms. Understanding the boundary helps you know who to contact when a question arises.
Covered. Everything you do after logging in — session data, navigation history, account preferences — falls under this policy. We control and are responsible for this data.
Partially covered. We log the transaction reference and amount on our side. The payment network — bKash, Nagad, or Upay — holds its own record and is governed by its own privacy terms.
Covered. Your game activity, bet records, and lobby navigation within our platform are stored in your account. You can request a summary through our support route.
Not covered. Any service you access via an external link — a payment app, a social platform, an external site — leaves our policy boundary. We have no visibility or control over data handled there.
Your account gives you several practical ways to engage with the data we hold. Start by signing in and opening the account settings page — your registered contact details, linked wallet references, and recent transaction records are visible there directly. If something looks incorrect, use the edit function on the account details screen to submit a correction request. Changes to core fields such as your registered mobile number may require verification through the same number to confirm it belongs to you. For anything not covered by the self-service account screen — such as a request to understand what data we hold beyond what is shown, or a question about how long a specific record is retained — contact us through the support route listed on this page. We aim to acknowledge data-related requests and respond with the information we hold. The exact scope of what we can provide depends on the data categories that apply to your account and the eligible regions this policy covers.
Sign in and open account settings. Your registered details, linked bKash or Nagad reference, and transaction history are displayed there without needing to contact support.
Use the edit function on the account details page to submit a change. Updates to your registered mobile number require verification via that number before the change takes effect.
If you want to know more about what we hold — retention periods, data categories, or how a specific record is used — send a written request through our published support contact.
Our support team handles privacy questions the same way it handles account queries. Use the contact routes below; provide your registered account reference so we can locate your records quickly.
If you have a question about this policy, want to understand what data we hold on your account, or need to raise a concern, use one of the contact routes below. These are the published channels available from within your signed-in account area. We do not operate undisclosed contact points for data requests — everything goes through the same routes you already use for account support.
Open the chat widget from within your signed-in account. Describe your privacy question or data request and include your registered contact reference so the team can locate your record.
Send your request to the support email address published in the Help section of your account. Include your account reference, the nature of your data question, and the record or field you are asking about.
The Help section inside your signed-in account lists current contact options and response guidance. Check there first for the most current route — channel availability may vary by region.
We apply access controls and standard encryption to the data stored in your account, including your registered contact details and transaction references linked to bKash, Nagad, or Upay. These measures are in place at the account level — you do not need to configure anything to benefit from them. That said, keeping your login credentials private and not sharing your account access with others is your responsibility on your side.
We use session and preference cookies to keep your account state stable as you move between the sportsbook and casino sections. Manage or clear cookies at any time through your browser settings — the option is always in your control.
Access to your stored data — including your linked wallet references for bKash, Nagad, and Upay — is restricted to your authenticated session. We do not display full wallet credentials at any point in the account interface.
We keep your account records for as long as your account remains open and for a reasonable period after closure. Transaction logs, including those tied to Nagad or Upay references, are kept to support dispute resolution where needed.
When this policy changes in a material way, we publish the updated version on this page. Continuing to use your account after a published update means you have had the opportunity to review the revised terms.
These questions cover what we are asked most often about account data, cookies, payment references, and how to raise a concern. If your question is not here, the support routes listed above are the right next step.
We log the transaction reference and amount on our side so your account history is accurate. We do not store your full wallet PIN or login credentials for bKash, Nagad, or Upay — those remain held by each payment network under their own privacy terms.
Your account settings page shows your registered contact details, linked wallet references, and recent transaction history. For a broader picture of what we hold — retention periods or data categories not visible in the interface — submit a written request through live chat or email support.
Open account settings while signed in and use the edit function next to the field you want to update. Changes to your registered mobile number require verification through that number first. If you cannot make a change through the self-service screen, contact support with your account reference.
We use session cookies to keep you logged in as you move between sections, and preference cookies to remember settings like language. You can manage or clear all cookies through your browser settings. Disabling session cookies may affect how your account loads between pages.
Use the live chat or email support routes published in the Help section of your signed-in account. Include your account reference and describe the specific concern. We treat data questions with the same priority as account queries — reach out through the same channel you normally use.
This policy applies to your account activity on our platform. Access to the platform and the scope of data rights available to you depend on your local law and the eligible regions we currently serve. We encourage you to review local regulations that may apply to your use of this service.